WEB SITE TERMS & CONDITIONS
Welcome to Paul Farris Entertainment (PFE)
The term ‘PFE’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Zest HQ, 30 Saville Road, Chiswick, London W4 5HG.
Our company registration number is 07855605. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
WEB SITE CSR POLICY
As Paul Farris Entertainment, we understand the impact the events industry has on the environment both physically and socially, and how it affects the people around us; members of the public, our suppliers or the clients we service.
As an operator of global events and entertainment solutions, PFE recognises the need to carry out its services whilst operating in a socially responsible and environmentally sustainable manner.
Our objective is to better understand and manage our social and environmental impact both locally and globally by committing to implement all necessary policies and procedures that are listed below.
PFE understands the importance of reducing environmental impact from event related activities in order to maintain sustainability. We achieve this by providing solutions that minimise resource consumption whilst focusing on other critical areas such as waste management, recycling, efficient transportation and the reduction of carbon emissions.
PFE operates as a business with consideration for others and aims to support and contribute to communities in a positive manner. Community support can be achieved, where possible, through various means by using local suppliers and their produce.
Partners & Suppliers
Suppliers play an important role in ensuring that we achieve our goal in the delivery of our services and events. We always pay suppliers fairly and promptly whilst monitoring their, and our, performances, offering open feedback as ways to improve our services for future work.
We seek to work with green transportation and accommodation suppliers where possible and regularly request to view their environmental policy to make sure that it is ethically sound. We also communicate and engage our CSR policy and standards regularly with our suppliers.
We allow clients the option to consider carbon offsetting and offer the choice to plan events that will have a lower impact on the environment. We also encourage open and honest dialogue to enhance good working relationships whilst supporting clients by operating in line with current corporate accountability legislation and policies. If requested we provide clients with programmes that contain ideas about community projects that can ensure our client adheres to their own CSR policy.
As a company, we operate clear, fair terms of employment and offer continual personal training and development to employees and managers throughout their time at PFE; including regular one to one meetings to ensure that employees are happy, positive and consistently performing to a high standard. We also maintain equitable benefits and provide reward systems for their productivity and growing performance within the company.
Health & Safety
PFE is committed to providing and maintaining a safe working environment at our office premises and onsite, and to providing appropriate information, training and supervision that follows all health and safety guidelines and regulations.
Our health and safety policy ensures that we uphold a safe and healthy working environment for all our employees, clients and others who work alongside us. PFE is required to develop, implement and continuously review its health and safety policies annually.
Equal Opportunities and Human Rights
PFE is committed to equal opportunities for both our employees and our clients. We believe that practicing equal opportunities promotes an efficient organisation and effective service delivery. We aim to ensure that no employee receives more or less favourable treatment on the grounds of race, gender, colour, marital status, sexual orientation, age, disability or religious beliefs. The responsibilities for the implementation of these policies lie with all employees. PFE will ensure necessary resource is available in order to realise these responsibilities.
We will regularly review these policies to ensure they remain relevant to our business.
PFE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
PFE may change this policy from time to time by updating this page. Please refer to this page regularly to ensure that you are happy with any amendments. This policy is effective from June 2012.
What we may collect
We may collect the following information:
name and job title
contact information, including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
To improve our products and services
To periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
We may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post.
We may use the information to customise our website according to your interests
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We collect standard internet log information from visits to our website. We do this to assess the number of visitors to the site and to the various sections of it. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.
We use a Google Analytics cookie (see below). This is the only form of cookie which we use on our website. Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session.
Google Analytics is a web analytics service provided by Google, Inc. (‘Google’). It uses ‘cookies’ to help us analyse how users use the site. We use the information to compile reports on how our site is used and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. You can find out more about Google Analytics and the Google Privacy Police here: http://www.google.co.uk/intl/en/analytics/privacyoverview.html.
You can turn off Google Analytics here: http://tools.google.com/dlpage/gaoptout.
More about Google Analytics:
Cookie Name: __utma, __utmb, __utmc, __utmz
Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.
Google Analytics stores IP address anonymously on its servers in the US, and neither PFE nor Google associate your IP address with any personally identifiable information.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Office Manager, Paul Farris Entertainment, Zest HQ, 30 Saville Road, Chiswick, London W4 5HG
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.